Zhixin AI Technology Co., Ltd. (hereinafter referred to as "we") recognizes the importance of your personal information and will implement appropriate security measures in compliance with applicable laws and regulations to protect it. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information, as well as how you can manage your data.
Please read and fully understand this Privacy Policy before using our products or services. By using them, you acknowledge that you have understood and agreed to these terms.
1. Information We Collect
1.1 Information you voluntarily provided
| Information Type | Content | Collection Scenarios | Purpose of Collection |
|---|---|---|---|
| Registration Information | Phone Number, Email Address, Username, Password | Sign Up | Sign Up, Authentication |
| Identity Information | Full Name, ID Number, Company Name, Job Title | Real-name verification | Verify user authenticity to ensure platform security |
| Business Card Information | Investment sectors, budget size, regional preferences, contact information | Create Investor Card | Achieve AI-powered precise matching and recommendations |
| Event Registration Information | Attendee Name, Contact Information, Company Details | Event Registration | Event Check-in and Management |
1.2 Information We Automatically Collect
| Information Type | Content | Collection Method | Purpose of Collection |
|---|---|---|---|
| Device Information | Device Model, OS Version, Device Identifier, Screen Resolution | SDK auto-collection | App compatibility adaptation and troubleshooting |
| Location | General Location (Province/City Level) | Obtain after user authorization | Recommended Nearby Cities & Projects |
| Network Information | Network Type (WiFi/4G/5G), Carrier, IP Address | SDK auto-collection | Network Optimization, Security Protection |
| Use Data | Page access logs, feature usage frequency, search keywords, and action logs | In-App Tracking | Feature improvements and enhanced user experience |
| Crash Log | Crash time, exception stack trace, device status | HMS Crash Kit Automatic Collection | Bug fixes and stability improvements |
Information collected by 1.3 third-party services
| Service Name | Collect Information | Purpose |
|---|---|---|
| HMS Push Kit | Push Token to Device | Push Notification |
| HMS Map Kit | Exact/Aproximate Location | City Map View |
| HMS Analytics Kit | Device Information and Usage Behavior | Data Analytics |
| HMS Authentication Kit | Huawei Account Information | Quick Login |
II. How We Use Information
- Core services: city information display, AI-powered matching, IM communication, and policy lookup.
- Improve user experience: Optimize interface design, functional logic, and performance based on usage data.
- Security Assurance: Identity Verification, Anomaly Detection, Security Incident Response
- Personalized Recommendations: Match projects and policies based on investor profiles
- Notifications: Push updates on projects, policy changes, and event reminders.
- Bug Fix: Locate and resolve technical issues using crash logs
- Compliance Audit: Auditing and reporting needs to meet legal and regulatory requirements
We promise: Your personal information will only be used for the purposes stated above and will not be used for any undisclosed purposes.
3. Data Storage and Protection
3.1 storage mode
| Data Type | Storage Location | Retention period |
|---|---|---|
| Registration / Identity Information | Encrypted Database Server | During account validity + 30 days after cancellation |
| Use behavioral data | Encrypted Log Server | 180 days |
| Crash Log | HMS Crash Kit Cloud | 90 days |
| Local Cache | Local User Device | Users can clear at any time. |
3.2 Storage Region
All data is stored within the People's Republic of China and will not be transferred overseas. In cross-border business scenarios, we strictly comply with the regulations on cross-border data transfer under the Personal Information Protection Law.
3.3 Security Measures
| Security measures | Implementation Details |
|---|---|
| Data transmission encryption | HTTPS/TLS 1.3 Protocol Encrypted Transmission |
| Data encryption at rest | Store sensitive information using AES-256 encryption. |
| Access Control | Role-Based Access Control (RBAC) |
| Security Audit | MLPS Level 3 certification and regular security audits |
| Intrusion Detection | Real-time Intrusion Detection and Defense System |
| Data Backup | Offsite disaster recovery backup, 3 replicas |
| Employee Control | Security Training, Non-Disclosure Agreement (NDA), Least Privilege Principle |
3.4 Security Incident Response
- Activate emergency plan immediately
- Notify affected users within 72 hours
- Report to regulatory authorities
- Take remedial measures to prevent further loss
4. Information Sharing
We will not sell your personal information to any third party. We may share necessary information with third parties only in the following situations:
| Shared Scenarios | Shared Object | Share Information | Purpose |
|---|---|---|---|
| Investment & Partnership Matching | Government Investment Promotion Department | Public Card Information (Investment Areas, Budget) | Implement project integration |
| Event Management | Event Organizer | Registration Information | Event Check-in Management |
| Legal requirements | Law Enforcement | Information required by law | Cooperate with law enforcement investigation |
| Outsourcing Services | Cloud Service Provider | Device/Network Data | Colocation |
When sharing your personal information with third parties, we will obtain your explicit consent separately, clearly inform you of the recipients, scope, and purpose, and ensure that third parties have equivalent data protection capabilities.
V. Your Rights
| Rights | Description | Implementation |
|---|---|---|
| Query Rights | View your personal information | In the app: My → Privacy Center → Personal Information Query |
| Edit rights | Update inaccurate information | In the app: "Me" → "Personal Information" → "Edit" |
| Right to delete | Request to delete your information | In the app: Me > Privacy Center > Deletion Request |
| Revoke authorization | Revoke granted permissions | System Settings → App Permissions |
| Right to Erasure | Delete your account | In the app: My → Delete Account |
| Data Portability | Export your personal data | In-app: My → Privacy Center → Export Data |
| Right to object to automated decision-making | Reject automated decision-making solely by AI | In the app: Me > Privacy Center > AI Recommendation Settings |
We will respond to your request within 15 business days.
6. Protection of Minors
- Our products are intended for adult users aged 18 and above. We do not actively provide services to minors.
- If we discover unauthorized use by a minor, we will immediately suspend the service and notify the guardian.
- We do not collect personal information from individuals under 14 years of age.
- Guardians may contact us to delete any minors' information that was collected by mistake.
VII. Privacy Policy Update
- We may update this Privacy Policy from time to time. Updated policies will be posted within the app.
- For significant changes (e.g., expanding the scope of data collection or altering the purpose of use), we will notify you separately via in-app notifications, SMS, or email.
- By continuing to use our services after the revised policy takes effect, you agree to be bound by the updated policy.
- If you disagree with the revisions, you may stop using the service or cancel your account.
8. Contact Us
- Privacy Protection Officer Email: privacy@zhixin-ai.gov.cn
- Customer Service Hotline: 400-888-6688
- Online Support: In the app, go to "Me" > "Help & Feedback".
- Mailing Address: Privacy Protection Department, Zhixin Building, Science and Technology Park, Nanshan District, Shenzhen
We will respond to your request within 15 business days. ZhiXin AI Technology Co., Ltd. 2026/6/28