Zhixin AI Technology Co., Ltd. (hereinafter referred to as "we") strictly complies with the laws and regulations of the People's Republic of China in the development and operation of the "Zhixin AI Investment Promotion Agent" application. We hereby make the following compliance statement:
I. Content Compliance Commitment
- Content Legality: All in-app content (city data, policy information, project details, event updates, etc.) is sourced from legitimate channels and contains no information violating laws or regulations.
- Data Authenticity: All city industry data, policy incentives, and investment project details displayed on the platform are verified through official channels to ensure accuracy.
- Content Freshness: Regularly update the policy library and project information to ensure accuracy; promptly mark or remove expired content.
- Content Moderation: A three-tier review system comprising automated AI filtering, manual review by the content operations team, and user reporting for community oversight to ensure compliance.
We explicitly commit to ensuring our app does not contain: content violating the fundamental principles established by the Constitution; content endangering national security or leaking state secrets; content undermining ethnic unity or inciting ethnic hatred; content disrupting social stability; content encouraging criminal activity; content insulting or defaming others; content containing false or fraudulent information; content that is obscene, pornographic, or violent; and any other content prohibited by laws and regulations.
2. Data Security and Compliance
2.1 Classified Protection Level 3 Certification
| Projects | Description |
|---|---|
| Verification Level | Information Security Classified Protection Level 3 |
| Certification Authority | Information Security Level Protection Assessment Center of the Ministry of Public Security |
| Scope of Certification | Application Platform, Server, Database, Network Communication |
| Expiration Date | Annual Review |
2.2 Data Protection Measures
| Category | Specific measures |
|---|---|
| Transport Security | HTTPS/TLS 1.3 encrypted transmission; plaintext transmission is prohibited. |
| Storage Security | AES-256 encryption for sensitive data storage and database access control |
| Identity Security | Multi-factor authentication (mobile + email), session token management |
| Log Security | Operation logs retained for 180 days; real-time alerts for anomalous behavior. |
| Backup Security | Remote disaster recovery backup with RPO ≤ 1 hours and RTO ≤ 4 hours. |
Data Compliance for 2.3
- Strictly comply with the Personal Information Protection Law, Data Security Law, and Cybersecurity Law.
- Data transfers comply with cross-border transmission rules under Article 38 of the Personal Information Protection Law.
- Data classification and grading management; store and encrypt critical data separately.
III. Advertising Compliance Statement
- Ad-free promise: Zhixin AI Investment Agent is a professional business application with no commercial ads.
- No third-party ad SDKs: The app does not integrate any advertising SDKs.
- Compliant Notification Policy: All notifications are service-related (project recommendations, policy alerts, activity updates) and not for commercial promotion.
- No Inducement Spending: No paid traps, no forced subscriptions, and no misleading pop-ups within the app.
IV. Protection of Minors
- This app is designed for business use, targeting adult users aged 18 and above.
- This feature or interface is not designed for minors.
- We do not proactively push services to minors.
- If a minor's registration is detected, an identity verification process will be initiated.
- Users are strictly prohibited from sending inappropriate content to minors on this platform.
V. Intellectual Property Statement
- The application name, icon, interface design, and brand identity of "Zhixin AI Investment Agent" are owned by Zhixin AI Technology Co., Ltd. and are protected under copyright and trademark laws.
- City data and policy information displayed in the app are sourced from official public channels of various government levels and are for reference purposes only.
- The AI engine technology is independently developed and does not infringe on any third-party intellectual property rights.
- Usage of HMS Core-related SDKs is subject to the Huawei Developer Agreement.
- The Flutter framework is distributed under the BSD open-source license.
6. Compliance with Laws and Regulations
| Laws and Regulations | Adhere to guidelines |
|---|---|
| Cybersecurity Law of the People's Republic of China | Network Operations Security, Real-Name Authentication, Log Retention |
| Data Security Law of the People's Republic of China | Data classification and grading, security protection, cross-border data transfer |
| Personal Information Protection Law of the People's Republic of China | Data minimization, informed consent, and protection of user rights |
| E-Commerce Law of the People's Republic of China | Authentic Information, Secure Transactions, Consumer Rights Protected |
| Anti-Unfair Competition Law of the People's Republic of China | No false advertising, no malicious competition |
| Regulations on the Administration of Internet Information Services | ICP Filing, Content Compliance |
| Provisions on the Administration of Information Services for Mobile Internet Applications | App compliance operations and user rights protection |
7. User Complaint Handling Mechanism
| Channel | Method |
|---|---|
| Customer Service Hotline | 400-888-6688 (Business Days 9:00-18:00) |
| service@zhixin-ai.gov.cn | |
| Live Chat | In-App: Me > Help & Feedback |
| Mail Complaint | Customer Service Department, Zhixin Building, Shenzhen Nanshan District Science and Technology Park |
Processing Deadline
| Complaint Type | Processing deadline |
|---|---|
| General Complaint | Respond within 3 business days, process within 7 business days |
| Involves personal information security | Response within 24 hours, processing within 3 business days |
| Contains illegal or non-compliant content | Respond within 12 hours, handle immediately |
| Submit Complaint to App Store | Respond within 24 hours |
VIII. Application Security Declaration
- Malware Declaration: This app contains no malicious code (viruses, trojans, spyware, etc.).
- Privacy Theft Statement: The app does not steal user privacy data or monitor user behavior.
- Background behavior statement: The app performs no background silent downloads, no background data uploads, and no automatic background startup.
- Battery Usage: The app does not consume excessive power during normal operation.
- Root/Jailbreak Detection: Warns of security risks when a rooted or jailbroken environment is detected, but does not block usage.
9. Developer Information
| Projects | Content |
|---|---|
| Developer Name | Zhixin AI Technology Co., Ltd. |
| Registered Address | Zhi Xin Building, Tech Park, Nanshan District, Shenzhen |
| Contact Number | 400-888-6688 |
| Contact Email | service@zhixin-ai.gov.cn |
| ICP Filing Number | Guangdong ICP Prepared 2023142922 No. -4 |
10. Commitments and Signatures
This Compliance Statement takes effect upon publication. We commit to strictly adhering to the above provisions and accept legal liability for any violations.
Zhixin AI Technology Co., Ltd. 2026 6, 28